FAQ

How can I track my order?

When your order is shipped, you’ll get an email containing a tracking number. Just click the “View my Order” button, and you’ll be directed to the tracking page instantly. Alternatively, you can enter the tracking number into the search box above to check its status.

When will my order be processed?

After you place your order, please allow up to 3 business days for processing. Our fulfillment warehouse will pack your items carefully and ship them out as soon as possible. Once your order is dispatched, you’ll receive a tracking number (if available) linked to your order.

Where is my order being shipped from?

All orders are handled and dispatched from our warehouse located in China.

How long will it take to receive my order?

Typically, delivery takes 10 to 20 business days.

Do you offer worldwide shipping?

Absolutely! We provide shipping services to destinations all over the world, and we strive to ensure every fashion enthusiast has a pleasant shopping experience with us.

Why did I receive two separate tracking numbers?

Since we ship orders from multiple locations, your purchase may arrive in several packages. Each individual package is assigned its own unique tracking number for easy monitoring.

We are committed to providing outstanding customer service and are dedicated to meeting our customers’ needs. If you have any questions, comments, or suggestions, please feel free to get in touch with us! All emails will be replied to within 1 to 3 business days.

Your questions and concerns are our top priority!

To avoid unnecessary waiting, please check out our FAQ section first — you’ll find answers to the most frequently asked questions and simple step-by-step guides there.

Business Address: 4th Floor, Hong Kong International Electronics Wholesale City

Shipping Address: 4th Floor, Building 4, 2070 Shennan Middle Road, Fuqiang North Street, Futian District, Shenzhen

When contacting us, please describe what happened, specify which product is involved, and let us know how you’d like the issue resolved. The more detailed your description, the faster and better we can address your concern!